Privacy and security

Data controller

The data controller of the personal data collected through this website is:

Data we may process

We may process the data that the user voluntarily provides through forms, email, telephone or other contact methods enabled on the website. These data may include, where applicable, name, surnames, email address, telephone number, property address or location, data related to the project, information included in the application and any other information that the user decides to share.

We may also process technical data derived from the use of the website, such as IP address, cookie identifiers, browsing data, visit source, pages visited, conversion events and data needed for security, maintenance and measuring the operation of the site.

Purposes of processing

Personal data may be processed for the following purposes:

  • Responding to requests for information, contact or a quotation.
  • Preparing, managing and following up commercial proposals or professional assignments.
  • Providing technical services contracted by the client and maintaining the corresponding professional relationship.
  • Managing administrative, technical or commercial communications related to a request or service.
  • Improving the website, analysing its use and measuring the effectiveness of campaigns or forms, always in accordance with the applicable consent settings.
  • Complying with legal, tax, accounting or administrative obligations that may apply.
  • Preventing abusive use, fraud, unauthorised access or security incidents.

Legal basis

The legal basis for processing may vary depending on the purpose:

  • User consent: where the user submits a form, accepts cookies that are not necessary or requests a specific communication.
  • Performance of pre-contractual measures or a contract: where processing is necessary to prepare a quotation, respond to a request or provide a contracted service.
  • Compliance with legal obligations: where it is necessary to retain or disclose information for tax, accounting, administrative or legal reasons.
  • Legitimate interest: to maintain the security of the website, prevent abuses, keep minimal evidence of communications and improve services, provided that the user’s rights and freedoms do not override.

Data retention

The data will be kept for the time necessary to fulfil the purpose for which they were collected and, subsequently, for the periods required by the applicable regulations or necessary to address potential liabilities.

Requests that do not result in a contract may be kept for a reasonable period for commercial or administrative follow-up, unless the user requests deletion where applicable. Documentation related to contracted services may be kept for the legal, technical, tax or professional liability periods that are applicable.

Recipients and suppliers

The data will not be sold to third parties. Providers that supply services necessary for the operation of the website and professional activity may have access to the data, such as hosting, technical maintenance, email, forms, security, analytics, advertising measurement, administrative management or communication tools.

Where these providers act as data processors, access to the data will be carried out in accordance with the applicable data protection regulations. Data may also be disclosed where there is a legal obligation or when it is necessary for the formulation, exercise or defence of claims.

Analytics, advertising and conversions

This website may use measurement, analytics and advertising tools, such as Google Analytics 4 and Google Ads, to understand how the site is used, measure conversions and improve the effectiveness of campaigns. These tools may process online identifiers, browsing data, information regarding interaction with forms and, where applicable, data provided by the user for functions such as enhanced conversions.

The use of cookies and similar technologies is managed in accordance with the Cookie Policy and the consent system available on the website.

International transfers

Some technology providers may be located outside the European Economic Area or may process data from third countries. In such cases, the safeguards provided for by the applicable current regulations will be applied, such as adequacy decisions, standard contractual clauses or other legally recognised mechanisms.

Rights of users

The user may exercise the rights of access, rectification, erasure, objection, restriction of processing and data portability, as well as withdraw consent when processing is based on this, by sending a request to hola@estudiogeotecnico.pro.

The request must allow identifying the data subject and specifying the right they wish to exercise. If the user believes that the processing of their data does not comply with the regulations, they may file a complaint with the Spanish Data Protection Agency.

Security

Technical and organisational measures are applied aimed at protecting personal data against loss, unauthorised access, alteration or improper disclosure, taking into account the state of the art, the nature of the data and the risks of processing.

Accuracy of the data

The user guarantees that the data they provide are truthful, accurate, complete and up to date. Any relevant change must be communicated in order to keep the information properly updated.

Changes to this policy

This privacy policy may be updated to adapt it to regulatory, technical, organisational or service-related changes. The version published at any given time will apply to the use of the website.